Toshiba America Business Solutions is simplifying the printing process for organizations of all shapes, sizes and sectors. Its new cloud-based Encompass Managed-Print-as-a-Service (MPaaS) subscription program is accomplishing this objective while enabling today's distributed workforces to print more securely, sustainably, efficiently and affordably. Whether working from a corporate office or home office, as well as any remote location, subscribers receive the necessary hardware, supplies and solutions to successfully manage their document workflows. Toshiba also presents flexible pricing options coinciding with businesses' current print needs.  

Encompass' cloud component enables real-time order tracking, service requests, usage reports and an analytics dashboard. Such functionality ensures optimum user performance and productivity with proactive and automated supply replenishments — sent next business day if need be.

Encompass also serves to right size subscribers' hardware fleets. Toshiba's patented fleet assessment tool ensures organizations deploy the most cost-efficient, secure and productive devices possible,  whether Toshiba or third-party systems.  

"As one of the pioneers in managed print services, Toshiba continues to innovate with new technologies and tools that deliver advanced, secure MPS programs to direct clients and channel partners alike," said Randy Dazo, chief strategy and product officer, Keypoint Intelligence. "This is demonstrated by Toshiba's new version of Encompass Cloud that enables real-time order tracking, service requests, usage reports and an analytics dashboard in a secure cloud environment."  

Toshiba's MPaaS program further includes comprehensive break/fix services including phone, remote and on-site assistance. Toshiba's professional services team offers on-site help in any instance.    

Toshiba's services team safeguard organizations' print environments via a comprehensive security review. The team specifically tailors the assessment to identify possible vulnerabilities relating to device, access, document and fleet security while outlining a strategy to strengthen organizational, customer and partner data. Toshiba is capable of updating an organization's firmware while troubleshooting devices remotely or in person, whichever best suits the customer.    

Toshiba's Encompass Green Report allows subscribers to keep tabs on their organizations' environmental impact by measuring paper waste as well as electricity and toner use. Highlighting such awareness helps limit such usage while operating more profitably and ecosensitively. Toshiba's EcoSmart program assists organizations to increase their sustainability efforts by offsetting printing impact by recycling spent consumables and reducing electronic waste.    

"IT staffs are facing more complexity now than ever before by tackling the needs of distributed workforces," said Bill Melo, vice president of marketing and strategic business development, Toshiba America Business Solutions. "Toshiba now simplifies and manages an organization's entire document management process while allowing IT personnel to help areas of their business."