ConnectWise has announced that Paul Dippell has received the 2022 ChannelPro Lifetime Achievement All-Star Award. Dippell is the founder and former owner and CEO of Service Leadership, the global IT solution provider benchmarking and best practices acquired by ConnectWise in 2021, and currently serves as ConnectWise's vice president of ecosystem evangelism.

ChannelPro recognized Dippell for producing two of the industry's most rigorous growth-growing resources: the Service Leadership Index, a deep pool of real-world performance metrics from IT solution providers in 10 business models — including MSPs and VARs — worldwide; and SLIQ, a best-practices tool that allows IT solution providers to objectively compare their management methods to the financial best-in-class performers in their specific business models and adopt them. Together, both tools have helped countless IT solution providers replace opinion and conjecture with objective, actionable facts when it comes to building a thriving practice.

"Developing these tools to help IT solutions providers achieve their most ambitious vision of success has been incredibly rewarding and is a highlight of my career," Dippell said. "It's an honor to be recognized with this award from ChannelPro, but an even bigger honor to have worked alongside so many passionate colleagues dedicated to helping our partners grow and succeed throughout the various stages of their businesses."

The only awards program of its kind in the channel, the ChannelPro SMB All-Stars recognizes a select group of IT hardware, software and service vendors whose products, programs and initiatives have made a significant impact on the SMB channel in the last 12 months, as determined by the ChannelPro Network editorial team.

What constitutes a significant impact? Some factors include:

• Developing a new product or service that has market-changing potential
• Creating a significant new channel program
• Redefining the company with clear partner benefits
• Making bold business moves that positively impact SMB resellers
• Making a market shift from enterprise to SMB, with products purpose-built for SMBs
• Leveraging an acquisition to provide enhanced opportunities for partners and additional functionality for their customers

"It's always a privilege to be able to recognize organizations in the channel that are making a difference in our industry," said Rich Freeman, executive editor, The ChannelPro Network. "ChannelPro is especially proud to be able to honor an industry luminary like Paul Dippell, whose impact on the channel is profound. His legacy will be long-lasting."

The All-Stars list varies in size annually and has neither a minimum nor maximum length. ChannelPro All-Star Awards had only been bestowed to businesses until 2019, when ConnectWise founder and former CEO Arnie Bellini was recognized with the very first Lifetime Achievement All-Star. This year, for only the second time ever, they are bestowing that same honor on Dippell.