In today’s rapidly evolving market, managed print services (MPS) providers face unprecedented challenges, with cybersecurity at the forefront. As organizations increasingly rely on MPS solutions, ensuring the security of these platforms has never been more critical. MPS providers are in the middle, because they are responsible for protecting clients' data and network integrity, despite not developing the tools they use. With the rise of supply-chain attacks and the widespread use of remote print management solutions, "dealers must carefully select and manage third-party vendors to ensure they meet the security standards their customers expect."

Secure MPS is the answer.

According to Keypoint Intelligence's latest white paper, MPS providers must adopt secure MPS by partnering with software vendors that demonstrate robust end-to-end security, compliance with standards like ISO/IEC 27001 and SOC2, and transparent security practices. Key requirements include regular software updates, advanced data protection, incident response plans and continuous security assessments of third-party vendors. This comprehensive approach ensures the security of print devices, networks and data communication, thereby building trust and reassuring clients about the safety of their sensitive information.

Keypoint Intelligence Analysis of MPS Monitor

The MPS market is experiencing a constant transformation due to increasing demands of enhanced security amid rising cyberthreats. This is where MPS Monitor sets the bar, offering the gold standard in security for MPS software-as-a-service (SaaS) platforms. MPS Monitor tackles the above-mentioned challenges head-on, providing a secure and reliable platform that adheres to rigorous international standards. Keypoint Intelligence explains why MPS Monitor can be considered the pinnacle of security in the MPS SaaS market:

• Compliance with International Standards: MPS Monitor's 2.0 platform complies with top-tier security certifications such as ISO/IEC 27001, SOC2 and GDPR. These standards represent a commitment to ongoing security practices, regular audits and updates to counter emerging threats.
• Comprehensive Security Measures: The platform incorporates end-to-end encryption, advanced authentication mechanisms and frequent penetration testing. This ensures that all data, from device communications to cloud storage, is protected against unauthorized access and breaches.
• Proactive Vulnerability Management: MPS Monitor emphasizes regular updates and thorough code reviews. Before each release, the platform undergoes rigorous security assessments, including reviews of the data collection agent (DCA), to identify and mitigate any potential vulnerabilities.
• Robust Incident Response: In the event of a security breach, MPS Monitor has a well-defined incident response plan. This includes immediate containment, detailed forensic analysis and communication with affected parties, ensuring quick and effective resolution.
• Supply-Chain Security: MPS Monitor places a strong emphasis on the security of its supply chain, regularly evaluating third-party vendors to maintain high security standards across the entire MPS ecosystem.

With these measures, MPS Monitor provides a secure foundation for MPS providers to manage their clients' print environments confidently. By setting a new benchmark for security, MPS Monitor not only protects sensitive data but also fosters trust among providers and their end customers.