The 17th webinar in BTA's Diversifying My Business Webinar Series is scheduled for 4 p.m. Eastern on Thursday, April 24. The webinar, "How to Achieve an 85% Managed IT Services Close Ratio," will be presented by Andrew Schmitt, business enablement advisor at Technology Assurance Group (TAG) and Mathias Banks, managed IT account executive at Document Solutions Inc. (DSI)

Want an 85% managed IT services close ratio? During this webinar, you will learn proven techniques that you can immediately use to increase your managed IT services business and your recurring revenue. You will be provided with the script to set the appointment; what to say on the first appointment; how to implement effective sales touch points designed to unseat the incumbent IT provider; and how to get your customer to say "yes" to your managed IT services agreement. Schmitt will share TAG's multistep managed IT services sales process that is successfully utilized by BTA members around the country, and you will hear from Mathias Banks of DSI, a leading office technology dealership and BTA member, and his personal success closing IT deals.

Founded in 1998, TAG is an organization of leading managed technology services providers (MTSPs) in the United States and Canada representing $1 billion in products and services. TAG members integrate all technology solutions including IT, cloud-based technologies, cybersecurity, telecommunications, A/V, video surveillance, access control and managed print. Members benefit from best business and management practices, advanced sales training programs and processes, in-depth financial analysis and industry benchmarking, professionally led peer group interaction, marketing and lead generation programs, and strategic partnerships with technology manufacturers.
Andrew Schmitt

Schmitt, business enablement advisor, is responsible for accelerating the sales and profitability of TAG members through sales training and successful implementation of TAG's multistep sales process. He works closely with TAG member salespeople by strategizing sales, implementing "above-and below-the-line" prospecting methodologies for customer base and net-new opportunities, leveraging TAG's psychology of selling and delivering an exceptional customer experience to TAG member customers.
Mathias Banks

Banks is a managed IT account executive at BTA member Document Solutions Inc. (DSI).

For more information or to register, visit www.bta.org/DiversifyingMyBusiness.