Xerox Holdings Corp. has announced the appointment of Chuck Butler as chief financial officer, effective Dec. 3, 2025. As part of the company's evolving leadership structure and following a mutual decision, Mirlanda Gecaj will be departing Xerox to pursue new opportunities. Her last day will be Dec. 2.

"Mirlanda has played a meaningful role in guiding the company through an important period of transformation," said Steve Bandrowczak, CEO, Xerox. "On behalf of the board and leadership team, I thank her for her leadership and contributions, and wish her the very best in the future."

Butler brings extensive financial and operational expertise to the role and will retain leadership of the Global Business Services organization. His appointment reflects Xerox's ongoing effort to align its leadership structure with the company's strategic priorities and strengthen operational integration across the enterprise. Prior to joining Xerox, Butler served as senior vice president and chief financial officer at Lexmark, where he helped guide the company through its acquisition by Xerox in July 2025.

"Chuck is a trusted leader with deep expertise and a strong record of driving operational excellence," Bandrowczak said. "As we continue executing reinvention, Chuck's experience leading large-scale organizational change and his focus on empowering teams will be invaluable in advancing our next phase of growth and performance."

Butler will report directly to Bandrowczak. His appointment reinforces the company's continued focus on strengthening its leadership team, driving operational performance and delivering long-term value for clients, employees and shareholders.

In other news, Xerox has announced the launch of Xerox TriShield 360 Cyber Solution, a holistic cybersecurity offering built on Palo Alto Networks Cortex XDR to deliver enterprise-grade protection, while enabling cyberrisk management for small- and medium-sized businesses. This offering combines advanced detection technology, continuous monitoring and response, and financial protection through partnerships with Lumifi and its Security Operations Center, and cyberinsurance coverage provided by The Hartford, brokered by Aon.

"Cybersecurity and cyberrisk management are business imperatives for organizations of every size," said Munu Gandhi, president, Xerox IT Solutions. "With Xerox TriShield 360 Cyber Solution, we're empowering SMBs with the same level of protection that large enterprises rely on. Delivered through the Xerox trusted services ecosystem, this launch reflects our commitment to helping clients operate more securely and efficiently."

Designed for the tens of thousands of SMB clients Xerox supports directly and those within its partner network, Xerox TriShield 360 Cyber Solution removes the complexity of managing separate cybersecurity tools and providers. The unified solution combines technology, 24/7 monitoring and insurance options to immediately enhance clients' security posture and facilitate recovery from cyber incidents.  

Key highlights include:  

• Real-time threat detection and response powered by Palo Alto Networks industry-leading Cortex XDR solution, protecting endpoints, infrastructure and networks from evolving cyberrisks. Cortex XDR delivered 99% threat prevention and response in recent third-party testing from AVC EPR Report.
• AI-driven analytics and automated remediation through Cortex XDR, consolidating telemetry for intelligent threat management.
• Continuous 24/7 monitoring via Lumifi's SOC, ensuring proactive defense, fast response and seamless endpoint protection.
• Enterprise-grade security designed for SMBs, offering scalable protection without the complexity or cost of traditional solutions.
• Cyber and incident response insurance provided by The Hartford and brokered by Aon.

"Our mission at Palo Alto Networks is to make each day safer and more secure than the one before," said Mitesh Patel, vice president of ecosystems and tech activation, Palo Alto Networks. "Cortex XDR enables thousands of the world's most demanding security teams with industry-leading protection to make this mission possible. We're excited to put our unmatched capabilities in the hands of even more SMB and mid-market organizations through this collaboration with Xerox IT Solutions so they, too, can enjoy the protection and safeguards typically attainable only by elite security teams."

"At The Hartford, we understand how critical both prevention of, and response to, a cyberattack are for customers," said Anthony Dolce, head of professional liability, cyber and technology errors and omissions coverage, The Hartford. "We continue to invest in proactive risk management tools that help our customers stay resilient. Our coverage is designed specifically for small- and medium-sized businesses and delivers enterprise-wide support for data breaches, ransomware, business interruption and regulatory compliance."

Xerox TriShield 360 Cyber Solution will be offered through Xerox's direct sales organization and channel partners, including the Lexmark channel ecosystem.

In other news, Xerox has announced that Quocirca has named the company a leader in its 2025 Managed Print Services (MPS) Landscape report. Lexmark, which joined Xerox through acquisition earlier this year, was also named a leader, forming what Quocirca called "a new powerhouse in the print industry."

This is the 16th consecutive time that Quocirca has named Xerox a leader in MPS and the 13th time for Lexmark.

"This recognition as a leader in Quocirca's 2025 MPS Landscape report is a testament to our relentless focus on innovation, security and client success," said Billy Spears, chief product development and delivery officer, Xerox. "Together with Lexmark, we are creating a winning combination that empowers our clients to transform their workplaces and achieve new levels of efficiency, agility and sustainability."

The combined organization serves more than 200,000 clients in more than 170 countries and brings together Xerox advanced cloud, analytics, AI/machine learning and workflow automation expertise with Lexmark's global IoT infrastructure and end-to-end technology ownership.

"The post-merger combination of Xerox and Lexmark should provide customers of both companies with an even richer MPS offering than they have had to date," Quocirca noted.

Highlights from the Quocirca 2025 MPS Landscape Report

Xerox: Leading Through Innovation and Security

• Consistent global service experience: Xerox delivers a unified MPS toolset across all regions, ensuring "seamless collaboration" and a consistent client experience.
• Cloud-first approach: Xerox Workplace Cloud enables direct-to-cloud printer connectivity, centralized fleet management and zero-trust-based print security.
• AI-powered automation: Investments in AI, ML and robotic process automation drive proactive alerts, intelligent recommendations and streamlined workflows.
• Sustainability leadership: Xerox offers ISO 14068-certified Verified Carbon Neutral MPS services and advanced analytics for lifecycle emissions and ESG reporting.
• Comprehensive security: The company's layered, zero-trust security approach spans devices, data, documents and users, with continuous monitoring and proactive remediation.

Lexmark: Strength in IoT, Analytics and Security

• Global IoT infrastructure: Lexmark's single global system provides "complete visibility" and consistency in reporting across device fleets worldwide.
• End-to-end technology ownership: Lexmark designs and controls its entire technology stack, enabling uniform support and enhanced lifecycle management.
• AI and predictive analytics: Lexmark's Smart Refresh and Predictive Service leverage big data and digital twin technology to optimize uptime and sustainability.

Clients to Benefit From ‘Broader, More Integrated Portfolio'

The Quocirca report notes that MPS is evolving as a critical enabler for workplace transformation, helping organizations modernize infrastructure, reduce costs, enhance security and support hybrid workforces. The combination of Xerox and Lexmark is uniquely positioned to deliver integrated print and capture platforms, advanced analytics and robust security solutions that address today's most pressing business challenges.

"For customers, the opportunity to benefit from a broader, more integrated portfolio and a larger, unified service network is a strong positive," Quocirca said in the report.