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Xerox Announces President & COO Transition

Xerox Announces President & COO Transition

Xerox Holdings Corp. has announced that its president and chief operating officer, John Bruno, has decided to pursue a CEO opportunity outside of Xerox. Bruno, who has served as president and COO since 2022 and as a Xerox board member since 2024, will remain in his operating role through Aug. 31, and then continue as a member of the Xerox Board of Directors. In his board member role, he will chair the newly formed Integration Committee, overseeing the combination of Xerox and Lexmark. Louie Pastor has been named president and chief operating officer, effective Sept. 1.

"Leading reinvention has been one of the most rewarding chapters of my career, and I’m deeply proud of all we've accomplished," Bruno said. "As I transition out of day-to-day operations, I have complete confidence in Louie's leadership. I remain fully committed to the future of Xerox and look forward to supporting the leadership team and Board as we enter this exciting next phase of growth and transformation."

Pastor currently serves as chief administrative officer and global head of operations, where he leads the Xerox reinvention office and the Global Business Services organization. In this role, he restructured global operations and drove enterprise-wide improvements in IT, cybersecurity, analytics and operational efficiency.

"I want to thank John for being a true change agent — revamping our operating model and management system, shaping reinvention, driving the board reconstitution, and leading strategic acquisitions like ITsavvy and Lexmark," said Steve Bandrowczak, chief executive officer, Xerox. "We wish him well in his new endeavor and look forward to continuing to work with him on the board. I'm equally confident in Louie's ability to guide our next phase of execution, and together their contributions will ensure a smooth transition and sustained momentum."

As part of these leadership updates, Jacques-Edouard Gueden has been named chief revenue officer effective Sept. 1, leading the company's direct and indirect print go-to-market units. Gueden, a 30-year Xerox veteran, currently serves as chief channel and partner officer, where he leads the company's indirect print go-to-market unit.

"Jacques-Edouard has a deep understanding of our global client base, partner ecosystem and go-to-market model, built over three decades of leadership at Xerox," Bandrowczak said. "His proven ability to lead across regions and segments makes him uniquely suited to shape the sales strategy of the combined organization. I'm confident that under his leadership, we'll strengthen our position across the channel, SMB and enterprise markets, driving consistent execution and long-term growth."

In other news, Xerox Holdings Corp. has announced the launch of the Xerox EveryDoc IDP App, a streamlined solution built on its intelligent document processing platform. Supported by advanced AI models, the app automates data extraction and verification, streamlining document workflows and enabling faster decision making.

Xerox EveryDoc IDP App enables multichannel document ingestion, intelligent data extraction and smooth integration with business applications. It enhances the process of identifying and extracting key fields from contracts, invoices, identity documents, legal documents, transcripts and other business-critical documents across industries. Designed for both large enterprises and small and medium-sized businesses, the app minimizes manual document processing and streamlines operations by enabling faster, smarter decision-making without the need for a major IT overhaul.

"The launch of Xerox EveryDoc IDP App bridges the gap between structured and unstructured data, helping our clients accelerate business operations by gaining deeper data insight, without the added complexity and IT costs," said Terry Antinora, senior vice president and head of product and engineering, Xerox. "With this new solution, we are providing a tailored experience to empower organizations of all sizes to operate quickly, securely and at scale."

Key features of the app include:  

  • The ability to collect digital, printed or handwritten documents from various sources (mobile, email, uploads) using cloud connectors for Microsoft Exchange Online and repositories (Microsoft SharePoint, Microsoft OneDrive) and other business applications via application programming interfaces. 
  • Automated data extraction from documents using pretrained models and generative AI prompts, reducing the need for manual input and minimizing human error. 
  • Seamless integration by exporting structured data directly to Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online and other business applications via API for easy access and optimal process flows. 

The solution is available in the United States and Canada direct from Xerox and Xerox Business Solutions. It will be available to other regions in the coming months.  

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