Ricoh USA Inc. has announced a new color A4 MFP and printer series specifically designed to meet the demands of today's hybrid workplaces. Ideal for space-constrained locations, the series provides innovative features and solutions for workplace optimization, information sharing and sustainability that are typically reserved for larger A3 devices, but in a smaller footprint.

"We designed our new color A4 series to reflect the realities of today's evolving office environments," said Scott Dabice, vice president of commercial strategy and operations, Ricoh North America. "These new models provide our customers with powerful tools for more secured, sustainable and efficient printing in a compact design, which is critical for modern workspaces. By integrating our leading imaging technology with our innovative workflow solutions, these new A4 models are ready to support the distributed workforce that is defining the hybrid workplace."

The RICOH IM C320F, RICOH M C320FW and RICOH P C375 ensure that employees can stay productive, securely access information from anywhere and benefit from innovative digital workflows. Pairing Ricoh’s advanced imaging capabilities with its cutting-edge workflow solutions, including RICOH CloudStream, RICOH Smart Integration and RICOH Streamline NX, these devices facilitate seamless information sharing and help modernize the print infrastructure for businesses operating in decentralized, hybrid work settings.

Enhanced Features for Efficiency and Productivity

• Intelligent MFP capabilities: The IM C320F MFP offers a 7-inch Smart Operation Panel and leverages RICOH Always Current Technology to maximize hardware value by allowing for periodic updates and ongoing improvements. This model also leverages the latest cybersecurity and compliance standards to support information security in the evolving workplace.
• Compact, lightweight design: With up to a 40% smaller footprint compared to Ricoh’s current model in the same speed range, the IM C320F and M C320FW MFPs can fit comfortably on a desk or countertop, making them ideal for space-constrained locations, including retail and health-care environments.
• Affordable, user-friendly solutions: The M C320FW features a 4.3-inch touch panel, enhanced RICOH Web API functionality and supports the integrated RICOH Support Station app, which streamlines setup and ongoing operation, making it an ideal choice for small offices needing cost-effective and straightforward device management.
• Versatile print-only model: The P C375 delivers exceptional performance in the mid-range segment with a four-line LCD panel while supporting a print speed of 32 pages per minute (ppm) and a maximum input sheet capacity of 1,300 sheets, providing the flexibility needed for growing offices.

The IM C320F and M C320FW also support a 32-ppm print speed and include a single-pass document feeder, which scans both sides of a page in a single pass for fast scanning, simplifying the management of multipage documents, and increasing overall productivity in busy offices.

Commitment to Sustainability and Security

Embodying Ricoh’s longstanding commitment to environmental sustainability, each model is manufactured with 50% post-consumer recycled plastic and features a significant reduction in single-use plastic packaging — up to 31% compared to other models. Additionally, Ricoh toner cartridges now come in entirely plastic-free packaging. With ENERGY STAR certification and incorporating innovations such as a more thermally efficient transfer unit and low-melting-point toner achieving among the best typical energy consumption values in the industry, Ricoh’s commitment to sustainability helps businesses meet their ESG and net-zero goals while maintaining high performance.

All three models offer robust security features, including: User authentication and data encryption (TLS 1.3) for protecting sensitive information; and enhanced network filter and log functions for comprehensive monitoring and compliance.

As organizations continue to navigate the evolving office landscape and adapt to hybrid workstyles, Ricoh remains committed to providing innovative technologies, such as the IM C320F, M C320FW and P C375, that increase productivity, streamline operations and support sustainability for customers in the transformation of their print infrastructures for the future.

In other news, Ricoh has announced it has been named a market leader in The Managed Print Services Market Landscape, 2024 vendor report by worldwide analyst and research firm Quocirca.

Based on a study performed in July 2024 across 500 organizations with more than 250 employees using managed print services (MPS) in the United States, United Kingdom, France and Germany, the report highlights the importance of MPS as a key enabler for driving efficiency, improving security, lowering environmental impact and enhancing workflow automation in hybrid work environments where there is a growing need for MPS suppliers to deliver effective workplace technology.

According to Quocirca, respondents indicated IT expertise (42%) as the top priority when selecting an MPS provider, along with cybersecurity, artificial intelligence (AI) and cloud computing as the top technology investments in the coming year. Quocirca recognized Ricoh as a market leader for its comprehensive hardware portfolio that helps businesses build sustainable and secure print infrastructures complemented by its mature range of workplace experience services, embracing a hybrid approach that leverages IoT platforms such as AWS IoT, its robust security framework across the entire office technology environment and its comprehensive cloud strategy. The report cited several Ricoh offerings supporting these areas, including Ricoh’s remote monitoring and asset management platform IoT Command Center that delivers real-time issue detection, resolution and insights, and Ricoh CloudStream that streamlines and manages print infrastructures in the cloud.

"As office environments continue to evolve, so do the expectations for managed print services," said Scott Dabice, vice president of commercial strategy and operations, Ricoh North America. "Businesses today are prioritizing access to seamless printing capabilities, proactive issue remediation, and easy-to-use tools and technologies for efficient infrastructure management. Our ongoing investments are actively meeting these changing needs and delivering greater value to our customers, further solidifying our commitment and leadership in MPS."

Quocirca identifies market leaders as leading the market in both strategic vision and depth of service offering, while having made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities. The firm cited several strengths Ricoh possesses that contributed to its market leader position, including:

• Broad services offering that meets the changing demands of the modern workplace.
• Global footprint with local delivery for a single partner to serve customers worldwide.
• Robust security foundation with a comprehensive approach that encompasses the entire office technology ecosystem.
• Strong focus on sustainability that enables Ricoh to deliver an MPS offering that helps customers reduce environmental impact and support their ESG goals.
• Value-add assessments that cover all areas of an organization from document security to ESG and sustainability to infrastructure optimization.

For more information and to download an excerpt copy of the report, click here.