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Keypoint Intelligence Releases Industry-First Market Insight Report on AI-Enabled MFPs

Keypoint Intelligence Releases Industry-First Market Insight Report on AI-Enabled MFPs

Keypoint Intelligence has released a new Market Insight Report exploring the rise of smarter, more connected MFPs and how leading technology vendors are integrating advanced capabilities into their devices. The report offers a clear look at how intelligent features are reshaping print technology, from automation and maintenance to workflow and user experience, and what truly sets apart next-generation print solutions.

As organizations increasingly demand systems that do more than just print and scan, this report defines a new category: the AI-enabled MFP. It outlines the difference between adaptive, learning-based technologies and the more basic automation tools that have long existed in the space. The report also examines how vendors are embedding intelligence across hardware, software and services.

"This report is about providing clarity in a rapidly evolving space and helping stakeholders understand where real innovation is taking place," said Anne Valaitis, principal analyst, Keypoint Intelligence. "There's growing interest in intelligent print solutions, and our goal is to identify which developments offer genuine business value."

Key takeaways from the report include:

  • Establishes clear criteria for what qualifies as a truly intelligent MFP
  • Distinguishes real-world applications from marketing-driven claims
  • Analyzes current AI developments across 16 leading print and document solution vendors
  • Examines AI's role beyond hardware, including workflow automation, service optimization and embedded software
  • Highlights today's limitations and maps out areas of vendor investment and innovation
  • Delivers expert commentary with practical recommendations for vendors and buyers

This report is a valuable resource for anyone involved in product planning, marketing or channel strategy within the print industry. As device capabilities evolve, so do customer expectations. This report provides the insight organizations need to stay ahead.

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