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HP Strengthens Workforce Experience Platform With Acquisition of Vyopta

HP Strengthens Workforce Experience Platform With Acquisition of Vyopta

HP Inc. has announced it has acquired Vyopta, an Austin, Texas-based provider of collaboration management solutions, offering analytics and monitoring for large, unified communications and collaboration (UC) networks. Vyopta brings extensive expertise and infrastructure to turbocharge the development of HP's Workforce Experience Platform and provide customers with more insights and capabilities.

The HP Workforce Experience Platform, launched earlier this year, is designed to improve the employee experience and simplify IT management by giving customers control over their digital ecosystems from a single pane of glass. Today's news marks the next step in the platform journey to create a more comprehensive workplace view for customers and set HP further apart from competitors.

"With the addition of Vyopta's unique capabilities, HP has a tremendous opportunity to unlock fulfilling employee experiences and meet the evolving needs of our customers," said Faisal Masud, president, HP Digital Services. "Vyopta has revolutionized the way organizations deliver collaboration experiences by providing contextual intelligence, unified visibility and actionable alerts across a wide range of business collaboration applications, devices and infrastructure. Together, we will deliver more AI-driven, streamlined and comprehensive insights that enable an agile, resilient and productive workforce."

This acquisition will accelerate HP's existing platform strategy and expand its capabilities to include space and application management, offering customers:

  • Enhanced Fleet Management with Vyopta as a core feature that provides multivendor monitoring, analytics, space utilization and occupancy tracking, and planning insights.
  • End-to-End Insights based on telemetry captured from on-premise and cloud collaboration technologies to deliver visibility across devices, applications, infrastructure and networks, and proactive troubleshooting, recommendations and data-driven workplace decisions.
  • AI-Powered Platform with accelerated Managed Collaboration Solutions integration and enriched datasets for employee experience management.
  • Rebuilt SaaS Platform using a modern microservices architecture with improved integrations, scalability and security

Vyopta was founded in 2007 and transforms how organizations deliver exceptional collaboration experiences by providing contextual intelligence, unified visibility and actionable alerts for business collaboration applications, devices and infrastructure.

In other news, HP Inc. has unveiled HP Print AI, the industry's first intelligent print experience designed to change how the world prints. HP Print AI's features make printing frictionless by eliminating common challenges from printer setup to support. The first feature — Perfect Output — ensures prints look perfect every time and is available now via an exclusive beta program. HP Print AI features also enhance the printing experience at home and at work by unlocking new possibilities for creativity, productivity and collaboration.

"We are transforming the printing experience with HP Print AI, making it easier and more intuitive," said Tuan Tran, president of imaging, printing and solutions, HP. "Introducing AI solutions across our portfolio will simplify printing, ignite creativity and accelerate collaboration — all while ensuring customer data is protected and kept private. This is our first step in setting a new standard for printing."

Delivering Perfect Output

More than half of print jobs come from web browsers, including online articles, travel documents, recipes and how-to guides. However, printing from the web has traditionally yielded unnecessary white space, issues with image size and inclusion of unwanted web ads. Consumers printing from web browsers have understandably felt frustrated, rating the experience with "strong dissatisfaction."

Perfect Output bridges the gaps between what people see on the screen and what they intend to print, reformatting and reorganizing content to fit perfectly on the page the first time. Perfect Output can detect unwanted content like ads and web text, printing only the desired text and images, saving time, paper and ink.

Spreadsheets are another common print job, and more than half of spreadsheet users report experiencing challenges to make documents print out correctly. Perfect Output proactively creates a printable spreadsheet without splitting tables and charts across pages.

Customizing Support

HP Print AI will also simplify and tailor support for individual customers. From the moment a customer turns their printer on, intelligent technology anticipates their needs — walking through each step of setup. HP Print AI leverages natural language and contextual awareness, remembering users' preferences and past questions, so customers receive immediate and customized support whenever they need it.

Personalizing Experiences

With HP Print AI, customers can easily transform photos into creative projects. Using simple conversational prompts, HP Print AI can seamlessly integrate unique layouts, custom styles and fonts to personalize greeting cards for every occasion. HP Print AI also corrects common print errors by automatically upscaling images and removing unwanted objects.

Once the design is ready, customers can choose to print or explore a curated list of partners that offer unique photo printing capabilities, gift certificates to be printed on the card and so much more.

Collaborating Seamlessly

For the commercial market, HP announced the expanded availability of HP Scan AI Enhanced. This cloud-based, AI-driven solution automatically recognizes the type of documents being scanned and extracts key information based on the customer's specific business needs. By reducing manual steps and data entry, this solution saves time and money for SMB and enterprise customers. For instance, a major retail group with 300 locations in Italy saw an 80% reduction in labor costs after implementing HP Scan AI Enhanced in its delivery and inventory workflow.

HP is also extending AI capabilities to vertical industries, starting with design and construction, an industry lagging behind in using technology to deliver productivity improvements. HP's new Build Workspace enables design and construction professionals to easily create and organize site observations, facilitate collaboration and automate tasks such as field reports. By automating time-consuming tasks, HP Build Workspace drives efficiency and collaboration among professionals in the architecture, engineering, and construction (AEC) field. Key features such as site capture, AI vectorization and continuous feedback empower AEC professionals to streamline their workflows and optimize designs. The collaboration hub, HP Build Workspace, allows AEC professionals to access projects on desktop or mobile devices.

Availability

HP Print AI is available today, starting with an exclusive beta delivering the Perfect Output feature to select print customers. HP intends to continue launching HP Print AI capabilities throughout 2025.

HP Build Workspace is available today, with AI capabilities also in beta in the United States and Europe, scaling to the United Kingdom and Ireland soon, with expected worldwide rollout in Spring 2025.

HP Scan AI Enhanced is a software service available now in North America, most of Europe and Latin America, and in parts of Asia.

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