ECI Software Solutions Inc. has announced the introduction of its fleet tracking integration into its Davisware GlobalEdge and Vision field service products, with leading fleet telematics provider Azuga.

ECI's fleet tracking software brings real-time fleet intelligence directly into ECI's platforms, helping organizations modernize dispatching while improving visibility and accountability across their operations. Live GPS data, automated geofencing and time-stamped vehicle location information are now directly embedded into dispatch and work order workflows. These features enable teams to assign jobs based on actual vehicle location and provide customers with accurate arrival times, reducing friction and improving satisfaction.  

The integration also strengthens fleet resilience by tracking mileage and vehicle diagnostics, prompting proactive maintenance and reducing costly unplanned downtime. This ensures vehicles are in service and keeps operations running smoothly. 

"As customer expectations rise and service operations become more complex, field service teams cannot afford blind spots in the field," said Laryssa Alexander, president of field service, ECI. "This integration equips teams with integrated vehicle intelligence to help field service organizations be more efficient, deliver better customer experience and drive more profitable businesses."

The optional AI-powered SafetyCam+ add-on further supports fleet safety by capturing event-based video and analyzing driver data. These insights help tailor driver coaching and reward strong performance to reduce incidents.   

To learn more about the new ECI fleet tracking integration or schedule a demo, click here.