ECI Software Solutions Inc. has announced the appointment of Jack Wood as chief technology officer (CTO). With more than 25 years of engineering leadership experience, he will drive ECI's scalable and practical AI development strategy globally.

Wood will lead the technical vision and architectural standards for scalable, secure and modern systems, while ensuring the efficient delivery of high-quality products by equipping engineering teams with the right infrastructure, tools and practices.

"AI is most powerful when it's practical, secure and embedded in the workflows our customers rely on," said Trevor Gruenewald, CEO, ECI. "We have strong momentum in applying AI across ECI and now we need to drive scalable execution. With Jack's leadership, we will accelerate platform modernization and deliver practical AI that's reliable in production and has tangible impact to our SMB customers."

Before ECI, Wood held roles at Symetra, Capital One, Wayfair, NASA Jet Propulsion Laboratory and Bell Labs. Most recently, he served as senior vice president and head of engineering at Symetra, leading the 350-plus-person organization in modernizing platforms and advancing AI and automation workflows. Wood also helped deliver cloud-native platforms for the Commercial Trade Credit Business at Capital One and led Wayfair's engineering organizations through their expansion from $450 million in revenue to more than $2.8 billion.

"ECI is in a rare position, with exceptional teams, deep industry data and a modern technology foundation to turn innovation into everyday impact," Wood said. "We've proven how practical AI can create real value for customers. What excites me is what comes next: amplifying that advantage by scaling secure, workflow-native AI across our portfolio so customers can move faster, operate with more confidence and get more done every day."

In other news, ECI Software Solutions Inc. has announced the appointment of Michael Fahey as chief legal officer (CLO). He brings more than 20 years of executive leadership experience guiding high-growth organizations. At ECI, Fahey leads the continued advancement of ECI's legal, governance and compliance strategy, aligning business priorities with proactive legal insight to support long-term growth and innovation.

"As we continue expanding our AI capabilities and entering new markets, our legal strategy must evolve alongside the business," Gruenewald said. "Michael's leadership builds on our strong foundation, further enhancing our legal and governance capabilities, and helping to guide ECI confidently through its next phase of innovation and strategic growth."

Fahey brings deep experience guiding high-growth organizations through complex and high-stakes moments. Most recently, as chief legal officer and corporate secretary at Thrasio, he led the company through a successful Chapter 11 reorganization, directed M&A transactions across the globe, and oversaw more than $3.3 billion in debt and equity capital raises. Fahey has also held senior leadership roles at HomeServe USA and Affinon, where he built and scaled legal functions to support sustained growth.

"I'm incredibly excited to join ECI at such an important stage in its evolution," Fahey said. "Our customers rely on ECI to power critical parts of their businesses, and our expanding AI portfolio creates meaningful opportunity along with new responsibility. I'm energized to help shape a legal strategy that empowers innovation while reinforcing the transparency and accountability our customers expect, positioning ECI to lead confidently in this next chapter."