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DocuWare to Honor Diamond Club Members & Customer Service Champions at DocuWorld 2024

DocuWare to Honor Diamond Club Members & Customer Service Champions at DocuWorld 2024

DocuWare has announced the members of this year's Diamond Club and the winners of the Customer Service Champion Awards. DocuWare will recognize and reward these valued partners, who have been instrumental in driving the company's success through their outstanding sales and unwavering commitment to delivering top-tier customer service.

These two awards emphasize the exceptional performance and commitment of the company's partners. 

"DocuWare has presented a total of 168 awards and many of our 800 worldwide partners have been recipients many times over," said Max Ertl, president, DocuWare. "We are grateful to have so many partners in our network who contribute so significantly to our shared success."

75 Sales Partners in the Coveted Diamond Club 2024

Elevating partners to Diamond Club status is how DocuWare grants its highest level of recognition to the company's top-selling channel partners for 2023. These are partners who have consistently demonstrated exceptional sales performance and innovative approaches to their business. The Diamond Club represents a milestone in their partnership with DocuWare, symbolizing success and serving as inspiration for others. In total, 75 partners achieved a coveted spot in the Diamond Club ranking with a global breakdown as follows: DACH: 34, USA: 14, France: nine, EMEA/APAC: eight, Spain: five and UK/IRE: five.

Among all Diamond Club members, some partners have achieved membership status for many years. Among longstanding U.S. Diamond Club members are: Impact Networking LLC for the 17th time; ComDoc Inc. for the 14th time; 10 years for Les Olson Company; and seven years for UBEO. Valued partners such as All Document Solutions Inc., Flex Technology Group, James Imaging Solutions Inc., Kelley Create, Metro Sales Inc., Miken Technologies Inc., Ricoh USA Inc., RJ Young, SumnerOne and Toshiba America Business Solutions will also be elevated to Diamond Club status this year for their 2023 sales successes.

93 Partners Honored as Customer Service Champions

DocuWare's Customer Service Champion Award recognizes partners that provided the best customer service in 2023. Being recognized as a Customer Service Champion shines the spotlight on the excellent in customer care exhibited by the partners. It applauds their responsiveness and consistent dedication to going above and beyond to ensure customer satisfaction. This year, 93 partners will receive the award. Fifty award recipients are from the DACH region, 11 from France, eight from Spain, three from the United Kingdom, 12 from the Americas and nine from EMEA/APAC.

In the Americas, Applied Innovation, Copier Fax Business Technologies Inc., Flex Technology Group, James Imaging Systems Inc. and Miken Technologies Inc. received the award for their outstanding service for the third year in a row. Other recipients include: ComDoc Inc., Distribuidora Reyes G SA de CV, Impact Networking LLC, KDI Office Technology, Kelley Create, RJ Young, Standley Systems LLC and The Lioce Group LLC.

The official awards ceremonies will take place at the upcoming 2024 DocuWorld Partner Conferences which will be held on April 25-26 in Berlin, Germany; May 16-17 in Houston, Texas; and June 19-20 in Kuala Lumpur, Malaysia.

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