Crexendo's AI-Powered Cloud Communications Platform Rated Number-One in 18 Satisfaction Metrics in G2 Spring 2025 Reports
Crexendo's AI-Powered Cloud Communications Platform Rated Number-One in 18 Satisfaction Metrics in G2 Spring 2025 Reports
Crexendo Inc. has announced that it has again been honored for its AI-enhanced cloud business communications platform in G2's Spring 2025 Reports for VoIP, UCaaS and Customer Communications Management. G2.com enables users to research and select solutions backed by real, verified customer reviews.
Crexendo is rated number one in 18 individual customer satisfaction metrics, including Native VoIP, CCaaS Option, Voicemail to Email, Voicemail to SMS and more, and has maintained its number-one ranking for Ease of Use and Quality of Support for 10 consecutive quarters. The company also retained top satisfaction ratings for Best Meets Requirements, Ease of Admin, Ease of Doing Business With and Users Most Likely to Recommend. Additionally, Crexendo was recognized as a top trending provider in G2's Spring 2025 Momentum Grid Reports for Customer Communications Management, UCaaS and VoIP. These reports highlight companies voted as the most innovative and fastest growing in their categories. Crexendo continues to maintain its 4.9 out of five-star rating, sustained for 12 consecutive quarters.
"Our company is relentlessly committed to delivering exceptional customer service, strong end-user experiences, and extremely reliable platform stability and usability," said Jeff Korn, CEO and chairman, Crexendo. "Our commitment to our customers continues to disrupt the cloud communications industry with cutting-edge technology. We are very proud of the new innovations in our platform, powered by the latest generative AI technology. Being recognized in the G2 Spring reports confirms Crexendo's hard work and dedication to ingenuity and continuing to lead. I firmly believe that Crexendo's NetSapiens cloud communications platform is superior to any other business communications solution.
"We are extremely pleased that our customers continue to highlight their positive feedback on G2.com and share our enthusiasm about our innovations," Korn continued. "I am very proud of our team who strives every day to keep us on the cutting edge, which I believe is why Crexendo is the fastest-growing platform in America, serving more than 6 million end users globally. We are very thankful for our customers' continued support, and our top ratings are a testament to our team's dedication to delivering innovative, award-winning solutions."
"Congratulations to Crexendo for its inclusion in our G2 Spring 2025 reports," said Sydney Sloan, CMO, G2. "Powered by verified and authentic customer reviews, potential buyers know they can trust these rankings when researching and selecting software for their business needs. According to G2's 2024 Buyer Behavior Report, 69% of software buyers globally say they only engage a salesperson once they have arrived at their purchasing decision. As software buyers increasingly turn to trusted customer reviews to inform their purchasing decisions, they know they can rely on G2, the world's largest software marketplace. G2's quarterly Market Reports are rooted in the authentic voice of customers. Simply put, their feedback guides our rankings — including Crexendo's position in G2's Spring reports."