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Crexendo Ranked Number One In 19 Customer Satisfaction Categories in G2's Spring 2024 Reports

Crexendo Ranked Number One In 19 Customer Satisfaction Categories in G2's Spring 2024 Reports

Crexendo Inc. has announced that it has been ranked first in 19 customer satisfaction categories in G2's Spring 2024 Reports for VoIP, UCaaS and customer communications management. G2.com is a leading business software review website where users research and select solutions reviewed and recommended by real, verified customers.

The Spring reports mark the fifth consecutive quarter that Crexendo has been rated number one in multiple satisfaction categories, besting its total of 18 number-one rankings in G2's Winter 2024 Reports. Crexendo is again voted Best Usability, with number-one ratings for ease of setup, ease of use and ease of administration. The company retained the Best Relationships award, with number-one ratings for quality of support, ease of doing business with and users most likely to recommend. Crexendo was also honored with number-one product feature ratings for video conferencing, file sharing, voicemail to email, voicemail to SMS, CCaaS option, native VoIP and more.

Crexendo was recognized as a top trending provider in G2's Momentum Grid Reports. The Momentum Grid Reports recognize companies that real customers voted as the top trending choices out of all providers in each product category. Crexendo also maintains its 4.9 out of five-stars rating, which it has sustained for eight consecutive quarters.

"We are thrilled that real users on G2.com continue to confirm what we already know that our service is second to none," said Jeff Korn, CEO and chairman, Crexendo. "The consecutive top rankings are a testament to the hard work of our entire team. I am convinced that you can't find a better cloud business communications provider than Crexendo. We are the fastest-growing platform in the United States with more than 4 million end users globally and growing.

"This has been a very special time for us with numerous accolades including Frost & Sullivan honoring us with their Competitive Strategy Leadership Award for Cloud Communications," Korn continued. "Our innovation, competitive strategy and forward-thinking approach is apparent in our solutions, such as Crexendo's VIP CX cloud contact center platform, which leverages generative AI. Innovation is central to everything we do and we are very excited about continued innovations coming from Crexendo. We are honored that our customers recognize the efforts of everyone at our company."

"While there are more than 150,000 different software products and services featured on G2, only the highest ranked are recognized each quarter according to their category, company size, geography and report type," said Sara Rossio, chief product officer, G2. "These reports serve as valuable, tailored lists for buyers conducting research in their purchasing journey. We extend our congratulations to those vendors who have achieved a coveted spot in a G2 report, driven by insights from real customer feedback."

"The B2B software landscape is constantly evolving — and as the world's largest software marketplace, we have a direct lens into what's happening in real-time," said Chris Voce, vice president of market research, G2. "G2 quarterly reports — rooted in the most recent customer feedback — are trusted by the 90 million software buyers visiting G2.com each year, and those featured in these reports have achieved the highest rankings out of thousands on G2."

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