Crexendo Inc. has announced it has been recognized for outstanding platform usability and exceptional customer satisfaction in G2's Summer 2024 Reports for VoIP, UCaaS and customer communications management.

The G2 Summer reports mark the sixth consecutive quarter that Crexendo has been rated number one in multiple satisfaction categories, with number-one ratings for ease of setup, ease of use and ease of administration. Crexendo was also honored with number-one product feature ratings for video conferencing, file sharing, voicemail to email, voicemail to SMS, CCaaS option, native VoIP and more. The company retained the Best Relationships award, with number-one ratings for quality of support, ease of doing business with and users most likely to recommend.

Crexendo was again recognized as a top trending provider in G2's Summer 2024 Momentum Grid Reports. The Momentum Grid Reports honor companies that real users voted as the top trending choices out of all providers in each product category. Crexendo also maintains its 4.9 out of 5 stars rating, which it has sustained for nine consecutive quarters.

"Our users continue to confirm that our service is second to none, and we are thrilled that they share their positive feedback on G2.com," said Jeff Korn, CEO and chairman, Crexendo. "Our top rankings reflect the hard work of our entire team. We are the fastest-growing platform in the United States with more than 4.5 million end users globally and growing. I am convinced that you can't find a better cloud business communications provider than Crexendo. I am pleased with this report, but we are not resting on our laurels. We continue to update, invest and improve customer service as shown by our recent announcement of the appointment of our new senior vice president of support and customer success.

"Innovation is at the core of everything we do, and we are very excited about new enhancements and innovations coming from Crexendo," Korn continued. "This forward-thinking approach is evident in our solutions, such as Crexendo's VIP CX cloud contact center platform and VIP Voice AI Studio, both of which leverage the power of generative AI. We are very grateful that our users recognize the efforts of everyone at our company."

"B2B software and services buyers are increasingly turning to peer feedback from trusted sources, like G2, to find the right solutions for their unique business needs," said Sara Rossio, chief product officer, G2. "Appearing in a G2 quarterly report gives vendors a leg up, as buyers rely on these reports to guide them with the most recent insights stemming from authentic customer reviews."

"G2's market research team has its pulse on the evolving B2B software and services landscape to help buyers pinpoint the solutions that will be the best fit for them," said Chris Voce, vice president of market research, G2. "Powered by authentic user feedback, our marketplace — which features more than 2,000 categories — represents a true reflection of what's happening in software today. We take pride in arming buyers with insights from G2 reports every quarter, recognizing the top-ranked solutions and vendors across categories, geographies and company size."