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Crexendo Achievements for Usability, Relationship & Results Highlighted in G2 Summer Reports

Crexendo Achievements for Usability, Relationship & Results Highlighted in G2 Summer Reports

Crexendo has announced its performance in G2's Summer 2023 Reports for VoIP, UCaaS and customer communications management. is a platform for exploring, evaluating and comparing business software and services. Crexendo is featured in 31 Summer reports and earned 25 distinguished badges, reinforcing its reputation as the preferred choice for organizations looking for a feature-rich, intuitive cloud-based business communications platform supported by exceptional customer service. The Summer reports spotlight Crexendo's remarkable customer ratings, with the company receiving high marks across all eight customer satisfaction categories in the Grid Report for VoIP Providers.

The Summer reports recognized the company for its Crexendo VIP platform for cloud business communications and its user-oriented features. Crexendo was again honored with the Best Usability badge by holding its top spot on the Usability Index for VoIP, showcasing its expertise in providing a streamlined and instinctive platform for its users. Additionally, the company achieved the Best Meets Requirements badge, validating its proficiency in tailoring solutions to meet the diverse needs of its customers. Further confirming users' happiness with the Crexendo platform are user ratings of 94% for Ease of Setup, 96% for Ease of Use, 96% for Ease of Admin and 99% for Meets Requirements.

Crexendo's unwavering commitment to delivering a world-class customer experience is reflected through the company's high placements in the Summer reports. Crexendo was in the number-one position in the VoIP Relationship Index for the second consecutive quarter and was awarded the Best Relationship badge, a testament to its dedication to maintaining trusted customer relationships. Crexendo added the Best Support badge to its portfolio, with a 99% Quality of Support rating accentuating its unwavering efforts to offer prompt and practical support to its users.

Crexendo moved into the number-one spot on the Results Index for VoIP and was honored with the Best Results badge, underscoring its pledge to offer solutions that meet business requirements and deliver bottom-line return on investment. The company's customer-centric ethos has secured it the Users Most Likely to Recommend badge, and a 98% Likelihood to Recommend rating signifies that Crexendo customers are more than happy to spread the word about their satisfaction with the company's solutions and service.

An achievement of which Crexendo is incredibly proud is its receipt of the Highest User Adoption badge in two reports — the Implementation Index for UCaaS Platforms and the Small Business Implementation Index for Customer Communications Management. These reports consider high customer ratings for ease of setup, implementation time and user adoption. Crexendo's performance in these reports reflects the company's commitment to streamlining the implementation process and offering intuitive solutions that customers can quickly learn and use.  

Verified Crexendo customers consistently rave about the powerful, easy-to-use Crexendo platform and their satisfaction with doing business with the company in their certified user reviews. This continuous stream of positive acclamation has resulted in a 4.9 out of five stars rating Crexendo has maintained for five quarters in a row.

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