ConnectWise hosted its annual cybersecurity conference, IT Nation Secure, June 5 in Orlando, Florida, to discuss challenges, opportunities and solutions as it relates to some of the most pressing topics in the cybersecurity arena.

"We can't sit idly by or use the same methods of the past," said Jason Magee, CEO, ConnectWise. "Threat actors have motives. We need to understand them, prepare for them and defend against them. Cybersecurity attacks continue to rise and there is a notable lack of confidence among SMBs about capabilities and resources to defend against bad actors. SMBs need a trusted partner to provide expertise, streamline processes and offer solutions in-house."

ConnectWise, which has been the recipient of more than a dozen security-related awards in the last six months alone, has invested significantly over the last five years to secure its partners, protect their clients and to help TSPs grow their cybersecurity practices. The company shared its continued commitment and investments — from its Partner Program that helps TSPs build and grow cybersecurity practices; to innovative solutions, services and partnerships; to its threat-hunting Cyber Research Unit (CRU) and its proactive approach to information security leadership.

ConnectWise Cyber Research Unit and SOC Stopped Millions of Attacks in the Last Year

In a relentlessly intensifying threat environment, TSPs need the real-time insights and support of seasoned experts more than ever. ConnectWise's Cyber Research Unit (CRU) monitors the threat landscape and provides research into our cybersecurity products and SOC services to protect communities. CRU experts and SOC analysts often alert TSPs of threats ahead of the industry. According to Raffael Marty, executive vice president and general manager of cybersecurity management at ConnectWise, this proactive, round-the-clock security strategy has thwarted millions of attacks — and hundreds of types — on TSPs in the past year alone.

Announcing Expanded, Cross Portfolio Security Capabilities for TSPs

ConnectWise's cybersecurity management solutions monitor 1.3 million events per second across 100,000 SMBs and 4 million devices. That number is growing at breakneck speed as the company innovates and introduces new partnerships to support TSP security and growth. Today, the company announced exciting enhancements and innovation — powered by the Asio platform. With the platform's modern architecture, ConnectWise is making updates to its solutions monthly, weekly and even daily in some cases. Some of the latest highlights within the security portfolio include:

• ConnectWise SaaS Security: New capabilities are available including Microsoft 365 and Google Workspace monitoring and alerting, self-service integrations, alert opt-in/out flexibility and more — all with a user interface that fully lives within the Asio experience.
• ConnectWise Vulnerability Management: Originally launched in the winter with on-demand vulnerability scanning, the solution has now expanded to include seamless vulnerability patching and remediation.
• ConnectWise SIEM: This solution now also includes Microsoft Azure monitoring, EDR and IDS dashboards, a common event schema for easier log analyses and improved historical data access.
• ConnectWise SOC Services Hero Report: TSPs can now get advanced visibility within the Asio experience into the ConnectWise MDR service and the value the SOC provides. Graphic displays present insights on suspicious alerts, true and false positives, and investigated alerts.
• ConnectWise RMM ConnectWise RMM will now offer network monitoring and management capabilities through an expanded partnership and seamless integration with Auvik; helping MSPs to easily see and manage their client networks.

Building on announcements with Exium and Evo Security in November, ConnectWise also announced a new collaboration with Proofpoint to help protect TSPs from email-borne attacks, which remain one of the most common attack vectors. Knowing how critical it is to be up and running in the case of a security attack or breach, ConnectWise also announced Axcient, the leader in appliance-based and direct to cloud backup, as its newest strategic backup vendor for ConnectWise Co-Managed Backup. Now, ConnectWise partners can leverage ConnectWise NOC services with Axcient to save 80% to 90% of the time it takes to manage backup tasks — freeing up TSP techs. Also, a native integration for ConnectWise RMM allows TSP partners to deploy Axcient agents, monitor alerts, and set backup policies.

Security TSPs in the ConnectWise Partner Program Grow 4X Faster and More Profitably

The ConnectWise Partner Program has rapidly expanded in recent years, increasing investment and empowering its partners with the tools they need to build and grow their security businesses. These efforts have massively paid off. ConnectWise security partners in the program have about 10% higher recurring revenue than the average TSP, at a four times faster growth rate, and are 17% more profitable. As part of this program, partners receive help building their cybersecurity practices, selling and marketing. In 2022 alone, ConnectWise paid out more than $3 million in development funds to help TSPs with marketing activities.

In other news, ConnectWise has been named the winner of Best Backup/Continuity Offering at the Channel Partner Insight MSP Innovation Awards Europe 2023.

Now in their fifth year, the awards celebrate partners and vendors' successes in the European managed services market. ConnectWise was recognized for its backup and disaster recovery (BCDR) solutions that ensure partners can avoid downtime and disruption. At the awards, ConnectWise was also highly commended in the Best PSA/RMM Vendor Award category for a second year in a row.

This win follows on from the IT Europa Channel Awards 2023 earlier in the month where ConnectWise won Channel Programme of the Year. These awards celebrate the trailblazers propelling the industry forward, with ConnectWise’s Partner Program recognized for the wide-ranging benefits it brings its partners and wider industry.

As security is the number-one concern for IT solution providers, ConnectWise has invested heavily in proactive and preventative protections so partners can be confident that their data and systems are safe. Its backup solutions enable partners to offload redundant backup monitoring and troubleshooting tasks to free up valuable time, while ConnectWise Partner Program offers partners assistance building their own cybersecurity practices.

"ConnectWise is thrilled to be recognized by Channel Partner Insight as the Best Backup/Continuity vendor of 2022,: said Ameer Karim, executive vice president and general manager for unified monitoring and management, ConnectWise. "Backup tasks have always consumed valuable technician time. We are honored to be recognized for alleviating and simplifying it. In the current market dynamics, where technicians have many tasks to manage, our goal is to always build and provide solutions to streamline and securely backup so that technicians can focus on the most important tasks. We're passionate about offering solutions that meet our partners' needs and save time while allowing them to grow."

"Winning Channel Programme of the Year at the IT Europa Awards is the cherry on top of the cake," said Maddie Metheny, group manager for the partner program, ConnectWise. "The cybersecurity landscape has evolved dramatically over the past several years, so it's important to us that we offer our partners support to keep up with the pace of change in security, adapting their business model to embrace cyber and grow their revenue. This award is a culmination of great work from across the ConnectWise team, as well as ongoing feedback and support from our partners to get it right."