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Canon U.S.A. Named to Forbes' 2026 Most Trusted Companies in America List

Canon U.S.A. Named to Forbes' 2026 Most Trusted Companies in America List

Canon U.S.A. Inc. has announced it has been recognized by Forbes with inclusion in its 2026 Most Trusted Companies in America list. The recognition honored 300 companies across a wide range of industries that have demonstrated a high level of trust among customers, employees and the broader marketplace.

The 2026 iteration of the rankings includes both private and public organizations as well as foreign-based companies with United States subsidiaries. The evaluation incorporated more than 50 performance measures across six categories including consumer trust, financial performance and trajectory, employee sentiment, media treatment and workforce stability.

"We strive to build trust through consistency, reliability and sincere care for those who depend on us," said Sammy Kobayashi, president and CEO, Canon U.S.A. Inc. "Every decision at Canon is guided by a commitment to our customers, employees and communities. It is truly meaningful to be included on this list because it reflects the confidence people place in our brand, our products and the teams who stand behind them."

Evaluators considered a broad population of companies headquartered in the United States. Employee sentiment was measured across categories that included career opportunity, compensation, leadership and work-life balance. Customer views were drawn from feedback on product value, service and other experience factors. Financial standing and trajectory were informed by growth indicators and market trends. Media coverage, leadership credibility, innovation and workforce stability were also incorporated into the analysis. Canon's performance across these inputs reflects a longstanding dedication to effective leadership, steady growth, responsible corporate conduct and trusted relationships.

Canon's enduring reputation is built on its focus on quality and experience throughout the product life cycle. The company invests in advanced research and development, responsible manufacturing and customer-first service practices that allow customers to get the most from their imaging tools. These efforts are supported by extensive employee development, competitive benefits and a workplace culture grounded in respect, innovation and collaboration.

Canon's placement on the 2026 Most Trusted Companies in America list underscores its strong standing as a brand that delivers meaningful value to its customers while cultivating a workplace that empowers and supports its people. It also affirms Canon's dedication to operational excellence and long-term stability.

In other news, Canon U.S.A. Inc. has announced it has been named one of America's Best Customer Service 2026 companies by Newsweek and its data analytics partner, Statista. This recognition celebrates organizations that have demonstrated exceptional service via surveys filled out by thousands of consumers across the United States. This honor reflects Canon's continued investment in service excellence, including online, in person and specialized support programs for consumers and professional clients.

America's Best Customer Service 2026 draws on an independent, large-scale survey of American consumers covering 166 categories across retail, digital services and other consumer-facing industries. Canon was listed in the Online Retailers: Sports and Leisure category and the Photo & Video Equipment (online) sub-category. The recognition is designed to capture authentic customer experiences and measure quality of communication, professional competence, range of services, customer focus and accessibility, with half of the total score based on the likelihood that customers would recommend a company.

"Earning a place among America's Best Customer Service companies reflects the dedication our teams bring to every customer interaction," Kobayashi said. "The customer is our most important stakeholder, and everything we do at Canon is driven by their needs. Our goal is to ensure that each person receives clear guidance, helpful expertise and dependable support, whether they are selecting equipment online, working in a professional studio or receiving technical assistance. We thank Newsweek and Statista for this meaningful acknowledgment."

Canon's service model emphasizes personalized care, real-time communication and professional expertise at every stage of the customer experience. The company has built service channels that support customers wherever they are, including expanded online support tools, on-site repair and maintenance services and highly trained teams committed to helping customers get the most out of their Canon products. These capabilities reflect Canon's focus on putting the customer first and its corporate philosophy that great service is as important as great technology.

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