Canon U.S.A. Inc. has announced its 17th consecutive recognition as a Center of Excellence by BenchmarkPortal, a business partner of Canon U.S.A. This distinction is awarded to top-performing customer contact centers across the globe."

This milestone underscores Canon's unwavering commitment to delivering exceptional customer service and operational excellence through its Customer Solutions Center. BenchmarkPortal's rigorous evaluation process, which includes a formal application and comprehensive review, places Canon among the top 10% of contact centers worldwide, based on key performance indicators such as cost efficiency, quality assurance and customer satisfaction.

"We are honored to receive BenchmarkPortal's Center of Excellence certification for the 17th year in a row," said Kiyoshi Oka, executive vice president and general manager, Marketing Strategy Unit, Canon U.S.A. Inc. "This achievement is a testament to the dedication of our Customer Solutions Center team, whose passion and professionalism continue to elevate the customer experience. Canon remains committed to empowering our customers and partners through reliable support and innovative service."

Canon joins an elite group of global organizations which have sustained this level of excellence for 17 consecutive years.

"Achieving the Center of Excellence award again this year represents an extraordinary achievement that shows Canon's consistent, high-level commitment to delivering exceptional customer service," said Bruce Belfiore, CEO, BenchmarkPortal. "I was truly pleased and proud to give Canon special recognition at our Call Center Campus Symposium in October, which celebrates best practices in effective and efficient service delivery."

Canon's Customer Solutions Center continues to evolve with cutting-edge technologies and service models that exemplify its unwavering commitment to delivering the exceptional service and dependable support which helps distinguish Canon in driving partner satisfaction and long-term loyalty.