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Copier Field Service Technician - Genco Office Systems


Company Information

Established in 1990, Genco Business Systems has been providing superior service and office solutions to thousands of customers nationwide. Genco Business Systems is family owned and operates out of Naples, Florida.

At Genco, our core business philosophy is customer service. We pride ourselves on exceeding our customer's expectations. Large or small, we listen to our customer's needs and provide them with customizable solutions that help them reach their goals. Genco Business Systems is a one-stop shop with three divisions:

1. Genco is a Sharp Certified Reseller.

2. Genco services what it sells, as well as all makes and models for printers, copiers, shredders, fax machines, cash machines, and typewriters.

As a Sharp Certified Reseller, we have fine-tuned our business plan over the years to offer many advantages to our customers. Our depth of experience, expertise and hands-on service helps separate us from the competition. Genco is a personal, local, family-owned vendor, and our main goal is creating happy customers.

Our team is empowered to make decisions based on old-fashioned common sense to resolve any customer concerns. Working with Genco is more than just making a business transaction. It's about forming a relationship. Come join our excellent team!

Position Summary

Genco Business Systems is looking for a copier field service technician for Naples, Florida, and its surrounding cities. We travel all of southwest Florida from Marco Island to Tampa. The service technician will be able to perform field diagnosis and repair on all makes and models of copier/MFPs and printers. However, we primarily sell and service Sharp copier/MFPs.

Full-time hours: 8:30 a.m. to 5:30 p.m., Monday to Friday 

Responsibilities & Duties

  • Diagnose and repair hardware and software issues in office environments
  • Maintain positive working relationships
  • Perform various warehouse duties/deliveries when needed
  • Interact with the customer in a positive and professional manner

Qualifications & Skills

  • Some knowledge and interest in computers, electronics, computer/digital technology or related fields
  • Demonstrated desire and ability to learn new information quickly
  • Valid and clean driver's license
  • Initiative and desire a must
  • Exceptional skills in organization, attention to detail and effective prioritization of duties
  • Ability to work independently and positively as part of a team
  • Positive attitude, be self-motivated and have the ability to maintain professional behavior and appearance

Benefits 

  • We offer an hourly rate between $16 and $19 per hour, with an annual bonus opportunity of up to $1,000.
  • We provide you with all the necessary tools to ensure your success, which includes training and one-on-one support

To apply, email your résumé to Alice Lopes at alice@gencooffice.com.

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level, Mid to Senior Level

Job Function : General, Customer Service, Service

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