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FIX 3.0

January 13, 2026 11:00 AM - January 15, 2026 2:00 PM (CST)

Description

The online FIX: Cost Management For Service 3.0 workshop is an updated version of the original in-person FIX workshops developed for service managers. This newly updated workshop not only focuses on the industry-standard benchmarks as taught in BTA's ProFinance workshop, but also how to delve into them to identify potential areas for improvement, and their impact on profits and efficiency. All topics will apply to copier/MFPs, printers and/or IT services.

Time

Jan. 13-15, 2026 - 11 a.m. to 2 p.m. each day, held via Microsoft Teams

Location

Oct. 14-17 - 11 a.m. to 2 p.m. each day, held via Microsoft Teams

Contact Information

Business Technology Association
Name: Valerie Briseno
Phone: (816) 303-4082
Email: valerie@bta.org
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